State Farm® Insurance Agent Chelsea Mathis
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Don Pepot
March 29, 2024
"Today, March 28 2024 , I went to her office to ask for her help regarding my parent’s’ insurance claim Old Check. She was very helpful and accommodating and took her time to help me even though I wasn’t her client. She is a godsend and I am very grateful to have gone to her. Her dogs were also very good and behaved."
Susan Abraham
February 19, 2024
"Rhonda made my experience in searching for auto insurance so simple and efficient, she even gave me multiple options to help me find the best fit for me. She was incredibly friendly and helpful, I couldn't ask for better customer service!"
"Thank you for your 5 star review! I am so glad Rhonda was able to help you get the right policy for your needs."
Matt
May 1, 2023
"They explain your coverage and have good rates."
"Matt, thank you so much for the positive rating! We enjoy working with you and greatly appreciate your business."
Khoury Jessica
May 1, 2023
"Scam agent didn’t explain that we were not covered until my work truck was broken into. Used her for 4 years and had nothing but bad experiences now we’re out over $50,000 in tools and materials to fed our family and keep our disabled daughter alive! Yet our policies were always paid on time. Run from this heartless, incompetent agent who obviously only cares about her finances"
"Hi Jessica, thank you for taking the time to share your feedback about your experience with our agency. We take your concerns seriously and want to address them in a timely and professional manner. First and foremost, we want to extend our deepest sympathies to you and your family for the loss of your tools and materials. We understand how devastating this can be, especially with a disabled daughter to care for. Please know that we are committed to doing everything in our power to assist you in any way we can. Regarding your concerns about coverage, we apologize for any confusion or miscommunication that may have occurred. We strive to be transparent with all of our clients about their policies and coverage, and we regret that you did not feel properly informed. We assure you that we do not prioritize our finances over our client's needs, and we always aim to provide personalized and compassionate assistance to those we serve. We would appreciate the opportunity to speak with your further and work toward a resolution. Please do not hesitate to contact us at your convenience. Thank you again for your feedback."
James Young
April 9, 2023
"Chelsea and everyone at the offices were approachable, professional, and answered all of my questions. Amazing customer service."
"James, thank you so much for the positive rating! We enjoy working with you and greatly appreciate your business."
Alex Haynes
January 26, 2023
"Chelsea is amazing in every way! She answered all my questions, really listened to my needs and then made sure I had the perfect coverage!!! 100% recommend!"
"Alex, thank you for the wonderful review. We appreciate you and the opportunity to help you with your insurance needs. Thank you for being a part of our State Farm family!"
Jeff Ingram
January 26, 2023
"Chelsea is very knowledgeable and helpful!"
"Thank you for taking the time to leave us a review, Jeff. Our State Farm office in Vacaville would be nothing without policyholders like you!"
Jennifer Huynh
May 27, 2022
"Rhonda Robinson was extremely helpful, im only 20 and know a little about car insurance and she was able to beat other car insurance deals !! 100% recommend"
"Thank you Jenni - I'm glad Rhonda was able to take care of your insurance"
Staci Pauly
May 21, 2022
"Chelsea was so responsive and it was even a Friday night after hours."
"Thank you Staci, I can't guarantee I'll always get to emails during the evening or weekend but I do my best to get back to everyone as soon as possible."
SF Native Son
April 7, 2022
"I have been with state farm insurance for nine years. i have been very happy with their professionalism and customer care, Chelsea Dunnington and her staff at the Vacaville office go above and beyond when it comes to their clients if you are looking for a insurance check out state farm. thank you"
"Thank you! We are happy to help"
Raymond Ragsdale
March 28, 2022
"After the fires in our area last year, we wanted to make sure that we were adequately covered. Chelsea provided a complete policy review and found that we were underinsured. Thanks to Chelsea we now have peace of mind and are properly covered."
"Thanks Ray! You were a pleasure to work with. Making sure our customers are properly insured is very important to us"
Sylvia Strouse
March 28, 2022
"Responds quickly to your needs."
"Thanks Sylvia!"
Why don't You ask
March 28, 2022
"I have to tell of a good experience I had with an agent at State Farm. Chelsea Dunnington I’m sorry I kept you past closing time, she helped me get into a perfect car insurance policy that I am actually happy with. Also as bonus I even signed up for renters insurance, which Chelsea showed me the peace of mind that comes with having it. I recommend you come to her office so she can get you into a policy you will be happy with."
"Thank you for the kind words. We're here to help however we can, even staying late when needed."
Deara Narcisse
March 28, 2022
"Exceptional customer service. Readily available with convenient communication via phone, text or email."
"Thank you Deara!"
Jandy Bgood
March 28, 2022
"Chelsea was very fast to respond to our needs and very professional. She continues to follow-up with us to ensure our needs are met."
"Thank you!"
jeff simon
March 28, 2022
"Amazing customer service and always tries to find the best rates"
"Thank you Jeff!"
ChilPark
March 28, 2022
"Awesome service from an awesome agent."
"Thank you"
julia Cause
March 26, 2022
"Amazing customer service, thank you Chelsea!"
"Thank you Julia!"
Juan Aguilar
March 25, 2022
"Chelsea and her team go above and beyond to get me the quotes I needed and the correct insurance I needed. My last insurance company just gave me whatever policy. Easy to get ahold of whenever I have any questions which makes things easier for me."
"Thanks Juan! We are happy to help anytime you need anything or have any questions"
Becky Alaniz
March 25, 2022
"Great & timely service :)"
"Thank you Becky!"
Niveah Cole
August 27, 2021
"Every time I call Chelsea is so helpful and very informative with all of my questions! She's very nice and responsive. I've been with State Farm for years now because of the great customer service. I moved to Southern California in November and I still use this state farm!"
"Thank you Niveah! We are happy you decided to stay with us. Between phone calls, emails, and virtual meetings we can still take care of all your needs."
I SWEAR
March 19, 2021
"Chelsea is professional and personable. The best combination when it comes to insurance!"
"Thank you!"
Deborah Boyer
March 19, 2021
"Chelsea and her team take care of all of my life insurance needs and are a great resource for all things Vacaville!! ⭐️⭐️⭐️⭐️⭐️"
"Thank you!"
Jessica Callison
March 18, 2021
"Chelsea brings the saying “like a good neighbor State Farm is there” to life. I’ve gotten to see some of Chelsea’s contributions to her community and you won’t find someone who cares more. I highly recommend her and her team to anyone who’s looking to take their State Farm and/or insurance experience to the next level."
"Thank you Jessica! Giving back to the community is important to me."
Nikki Rau
March 18, 2021
"I have been doing business with Chelsea for years, her and her team are knowledgeable, efficient, and more importantly genuinely happy to happy you. I feel blessed to have found such an excellent Agent ♥️"
"Thank you Nikki! It's been a pleasure to work with you over the years!"