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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Rebeca Quinn

November 21, 2024

5  out of  5
rating by Rebeca Quinn
"Chelsea is truly the best! Thank you for taking care of our insurance needs and being such an amazing agent over the years!"
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Don Pepot

March 29, 2024

5  out of  5
rating by Don Pepot
"Today, March 28 2024 , I went to her office to ask for her help regarding my parent’s’ insurance claim Old Check. She was very helpful and accommodating and took her time to help me even though I wasn’t her client. She is a godsend and I am very grateful to have gone to her. Her dogs were also very good and behaved."
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Susan Abraham

February 19, 2024

5  out of  5
rating by Susan Abraham
"Rhonda made my experience in searching for auto insurance so simple and efficient, she even gave me multiple options to help me find the best fit for me. She was incredibly friendly and helpful, I couldn't ask for better customer service!"
We responded:
"Thank you for your 5 star review! I am so glad Rhonda was able to help you get the right policy for your needs."
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Matt

May 1, 2023

5  out of  5
rating by Matt
"They explain your coverage and have good rates."
We responded:
"Matt, thank you so much for the positive rating! We enjoy working with you and greatly appreciate your business."
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Khoury Jessica

May 1, 2023

1  out of  5
rating by Khoury Jessica
"Scam agent didn’t explain that we were not covered until my work truck was broken into. Used her for 4 years and had nothing but bad experiences now we’re out over $50,000 in tools and materials to fed our family and keep our disabled daughter alive! Yet our policies were always paid on time. Run from this heartless, incompetent agent who obviously only cares about her finances"
We responded:
"Hi Jessica, thank you for taking the time to share your feedback about your experience with our agency. We take your concerns seriously and want to address them in a timely and professional manner. First and foremost, we want to extend our deepest sympathies to you and your family for the loss of your tools and materials. We understand how devastating this can be, especially with a disabled daughter to care for. Please know that we are committed to doing everything in our power to assist you in any way we can. Regarding your concerns about coverage, we apologize for any confusion or miscommunication that may have occurred. We strive to be transparent with all of our clients about their policies and coverage, and we regret that you did not feel properly informed. We assure you that we do not prioritize our finances over our client's needs, and we always aim to provide personalized and compassionate assistance to those we serve. We would appreciate the opportunity to speak with your further and work toward a resolution. Please do not hesitate to contact us at your convenience. Thank you again for your feedback."
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James Young

April 9, 2023

5  out of  5
rating by James Young
"Chelsea and everyone at the offices were approachable, professional, and answered all of my questions. Amazing customer service."
We responded:
"James, thank you so much for the positive rating! We enjoy working with you and greatly appreciate your business."
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Alex Haynes

January 26, 2023

5  out of  5
rating by Alex Haynes
"Chelsea is amazing in every way! She answered all my questions, really listened to my needs and then made sure I had the perfect coverage!!! 100% recommend!"
We responded:
"Alex, thank you for the wonderful review. We appreciate you and the opportunity to help you with your insurance needs. Thank you for being a part of our State Farm family!"
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Jeff Ingram

January 26, 2023

5  out of  5
rating by Jeff Ingram
"Chelsea is very knowledgeable and helpful!"
We responded:
"Thank you for taking the time to leave us a review, Jeff. Our State Farm office in Vacaville would be nothing without policyholders like you!"
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Jennifer Huynh

May 27, 2022

5  out of  5
rating by Jennifer Huynh
"Rhonda Robinson was extremely helpful, im only 20 and know a little about car insurance and she was able to beat other car insurance deals !! 100% recommend"
We responded:
"Thank you Jenni - I'm glad Rhonda was able to take care of your insurance"
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Staci Pauly

May 21, 2022

5  out of  5
rating by Staci Pauly
"Chelsea was so responsive and it was even a Friday night after hours."
We responded:
"Thank you Staci, I can't guarantee I'll always get to emails during the evening or weekend but I do my best to get back to everyone as soon as possible."
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SF Native Son

April 7, 2022

5  out of  5
rating by SF Native Son
"I have been with state farm insurance for nine years. i have been very happy with their professionalism and customer care, Chelsea Dunnington and her staff at the Vacaville office go above and beyond when it comes to their clients if you are looking for a insurance check out state farm. thank you"
We responded:
"Thank you! We are happy to help"
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Raymond Ragsdale

March 28, 2022

5  out of  5
rating by Raymond Ragsdale
"After the fires in our area last year, we wanted to make sure that we were adequately covered. Chelsea provided a complete policy review and found that we were underinsured. Thanks to Chelsea we now have peace of mind and are properly covered."
We responded:
"Thanks Ray! You were a pleasure to work with. Making sure our customers are properly insured is very important to us"
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Sylvia Strouse

March 28, 2022

5  out of  5
rating by Sylvia Strouse
"Responds quickly to your needs."
We responded:
"Thanks Sylvia!"
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Why don't You ask

March 28, 2022

5  out of  5
rating by Why don't You ask
"I have to tell of a good experience I had with an agent at State Farm. Chelsea Dunnington I’m sorry I kept you past closing time, she helped me get into a perfect car insurance policy that I am actually happy with. Also as bonus I even signed up for renters insurance, which Chelsea showed me the peace of mind that comes with having it. I recommend you come to her office so she can get you into a policy you will be happy with."
We responded:
"Thank you for the kind words. We're here to help however we can, even staying late when needed."
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Deara Narcisse

March 28, 2022

5  out of  5
rating by Deara Narcisse
"Exceptional customer service. Readily available with convenient communication via phone, text or email."
We responded:
"Thank you Deara!"
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Jandy Bgood

March 28, 2022

5  out of  5
rating by Jandy Bgood
"Chelsea was very fast to respond to our needs and very professional. She continues to follow-up with us to ensure our needs are met."
We responded:
"Thank you!"
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jeff simon

March 28, 2022

5  out of  5
rating by jeff simon
"Amazing customer service and always tries to find the best rates"
We responded:
"Thank you Jeff!"
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ChilPark

March 28, 2022

5  out of  5
rating by ChilPark
"Awesome service from an awesome agent."
We responded:
"Thank you"
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julia Cause

March 26, 2022

5  out of  5
rating by julia Cause
"Amazing customer service, thank you Chelsea!"
We responded:
"Thank you Julia!"
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Juan Aguilar

March 25, 2022

5  out of  5
rating by Juan Aguilar
"Chelsea and her team go above and beyond to get me the quotes I needed and the correct insurance I needed. My last insurance company just gave me whatever policy. Easy to get ahold of whenever I have any questions which makes things easier for me."
We responded:
"Thanks Juan! We are happy to help anytime you need anything or have any questions"
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Becky Alaniz

March 25, 2022

5  out of  5
rating by Becky Alaniz
"Great & timely service :)"
We responded:
"Thank you Becky!"
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Niveah Cole

August 27, 2021

5  out of  5
rating by Niveah Cole
"Every time I call Chelsea is so helpful and very informative with all of my questions! She's very nice and responsive. I've been with State Farm for years now because of the great customer service. I moved to Southern California in November and I still use this state farm!"
We responded:
"Thank you Niveah! We are happy you decided to stay with us. Between phone calls, emails, and virtual meetings we can still take care of all your needs."
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I SWEAR

March 19, 2021

5  out of  5
rating by I SWEAR
"Chelsea is professional and personable. The best combination when it comes to insurance!"
We responded:
"Thank you!"
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Deborah Boyer

March 19, 2021

5  out of  5
rating by Deborah Boyer
"Chelsea and her team take care of all of my life insurance needs and are a great resource for all things Vacaville!! ⭐️⭐️⭐️⭐️⭐️"
We responded:
"Thank you!"
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Jessica Callison

March 18, 2021

5  out of  5
rating by Jessica Callison
"Chelsea brings the saying “like a good neighbor State Farm is there” to life. I’ve gotten to see some of Chelsea’s contributions to her community and you won’t find someone who cares more. I highly recommend her and her team to anyone who’s looking to take their State Farm and/or insurance experience to the next level."
We responded:
"Thank you Jessica! Giving back to the community is important to me."